Job Title:  Applications Delivery Specialist - Plant Support

Job Purpose

The Applications Delivery Specialist is responsible for the successful deployment, integration, and ongoing delivery of business applications within the corporate environment. This role manages the end-to-end application delivery lifecycle, ensuring that solutions are implemented on time, within scope, and aligned with business requirements. The Applications Delivery Specialist collaborates with cross-functional teams to coordinate releases, manage risks, and maintain high standards of quality and compliance throughout the delivery process.
 

Key Activities, Responsibility & Accountability

Key Responsibilities and Duties:
•    Plan, coordinate, and execute the deployment of business applications and related updates.
•    Work closely with business stakeholders, development, QA, and infrastructure teams to ensure smooth delivery and integration of applications.
•    Manage risks, issues, and dependencies throughout the delivery lifecycle, escalating as needed.
•    Ensure delivery timelines, scope, and quality standards are met in accordance with project plans.
•    Maintain documentation related to application delivery processes, configurations, and support procedures.
•    Participate in change management processes and coordinate release activities to minimize business disruption.
•    Facilitate communication among project teams, business units, and external vendors during delivery phases.
•    Monitor post-deployment performance and support handover to operations teams.
•    Ensure compliance with corporate policies, regulatory requirements, and IT governance frameworks.
 

Responsibilities & Accountabilities (contd.)

Application Delivery Support & Quality Assurance
Responsibilities and Accountabilities:  
•    Support Application Delivery: Assist in the end-to-end support of enterprise applications, ensuring alignment with business goals and deadlines.
•    Quality Assurance Processes: Contribute to maintaining quality assurance processes, ensuring applications meet performance, reliability, and security standards.
•    Deployment Assistance: Provide support during deployments, ensuring smooth execution with minimal disruption to business operations.
•    Testing Strategy Implementation: Support comprehensive testing strategies to meet required quality standards and ensure application functionality.
•    Automated Testing Support: Contribute to integrating automated testing tools for enhanced testing efficiency and accuracy.
•    Documentation Creation: Maintaining detailed documentation for testing processes, deployment procedures, and issue resolution.

Operations Support & Incident Management
Responsibilities and Accountabilities: 
•    Ongoing Application Support: Own day-to-day support, resolving technical issues quickly to ensure high availability and performance.
•    Incident and Problem Resolution: Lead efforts in incident resolution, minimizing disruptions to business operations.
•    Performance Monitoring and Optimization: Monitor application performance, suggest optimizations, and implement improvements.
•    Root Cause Analysis: Conduct detailed root cause analysis for incidents and recommend preventative measures

Professional Certifications

Qualifications

Bachelors Degree or Equivalent

Experience

3 to 5 years of relevant experience.